The Extra Mile Blog

The Excuse Trap

Inevitably, we all make excuses. But not out of some carelessness or laziness. Our tendency to make excuses stems from deeper neurological and psychological patterns. In a previous newsletter we highlighted our natural desire to seek comfort and avoid discomfort. Excuses fit this trend, offering a quick return to cognitive ease and homeostasis. 

The Conditions for Excuses

As a form of self-protection, or what psychologists call defensive pessimism, we sometimes lower our expectations before a performance regardless of how well we have done in the past. “I’m not ready. The other team is so much better.”

To shield our self-confidence after a poor performance, we may explain away faults and failures. “The conditions weren’t fair. I was distracted and didn’t get enough sleep.”

And just as we do this for ourselves, others do it for us. No matter how well-meaning, people enable us with excuses to offer comfort. “It wasn’t your fault. You had a lot going on, don’t worry about it.”

All subtle, but significant. 

The Cost of Excuses

In the short-term, excuses offer relief, distraction, and a reduction in dissonance and anxiousness. But in the long-term they limit our growth, reduce trust in ourselves and from others, and further reinforce avoidance. Eventually this can lead to a kind of learned helplessness, conditioning us to sell ourselves short and accept excuses as truth. “Yeah, I was going through a rough time. It wasn’t my fault.”

Confronting the Excuse

Excuses provide us comfort. Growth requires discomfort. 

It’s not about eliminating excuses forever, it’s about reframing them as a choice: “Will I protect myself? Will I protect them? Or will I approach what I know will be uncomfortable, but necessary.”

Ready to take action? Take this question back to your team to bring awareness to your team's tendencies.

To dive deeper and lead conversations around topics like this with your own team, visit us at extramileinstitue.com; your proactive and sustainable solution to enhance team success.